I signed up and showed up for another class in
knitting. I don’t think I have
ever been as stunned as this woman who taught the class.
First of all, the yarn shop is selling very “high” end
yarns that have been imported from all over the world and, to me, seemed very
expensive. All fine and good if
you are creating something that you want to keep and treasure. But I just wanted to practice on some
plain, domestic wool. Not to be
had in this store.
We gathered in a room of about 12 women and suddenly, this
woman is telling us what to do. I
had not ever seen her before so had no idea that she was the “owner” of the
shop. She didn’t introduce
herself, nor did she introduce any of us to each other, and just assumed that
we all knew each other. She had
one of her employees assisting us and told her to “teach” our table and she
would take the other. Then she
constantly came over to “take over” and tell us what to do. I found her very rude and
overpowering.
I left the class wondering if I ever wanted to shop with
her ever again.
When I signed up for the class, I specifically asked what
supplies I needed to bring. I
did. All of it wrong for the
class. Needed circular needles
instead of the straight ones I had, and needed to bring a cotton yarn/thread to
use as a guide thread.
Fortunately, I had a very nice young lady sitting next to me and she
supplied me with what I needed in order to be in the class.
I kept wondering what it was about not giving the correct
instructions on what to have or bring.
I, like most knitters, have duplicate and triplicate needles of all
sizes from steel, to bamboo, to plastic.
I didn’t need to “buy” any more.
I realized that as I was driving home that here was
someone who had built up a business but had no “marketing” skills at all. But then I realized that it doesn’t
take any marketing skills to be friendly and make someone feel at home. This was a great lesson for me and
reminded me that I need to smile more at all people. I just need to be friendly.
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